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FAQs about Yarnell School online (YSO)

What art supplies are recommended?

All supplies you need can be found in the online store at YarnellSchool.com.  We recommend the Beginner Acrylic Kit (SKU # PTBS), Jerry’s signature acrylic brushes and the Dynasty set.  You want to use only professional grade (i.e., Liquitex Heavy Body Acrylic) paints. Jerry’s palette sheet and supply list is available clicking on ACRYLIC SUPPLY LIST, WM OIL SUPPLY LIST or WATER COLOR SUPPLY list.

Can I use YSO if I am an oil or water-color artist?

Absolutely!  Jerry’s passion is for his students to learn design, perspective, composition, value and system correctly. No matter the medium, these components do not change and are very beneficial for any artist.

What methods of payment are accepted?

We accept Visa, MasterCard and Discover.  If paying by credit card, you must be the cardholder and you must use your current billing address as part of the transaction. All online orders are processed through SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars. We do not have access to your card information.

What type of internet connection is required?

For proper viewing, it is recommended that you have a high-speed internet for online video streaming.

Is Jerry available should I have questions?

A list of Frequently Asked Questions (FAQ) are available on YarnellSchool.com website and Yarnell School Online (YSO), which can be accessed 24/7. For questions about YSO, you can reach a member of the Yarnell Team by emailing us at Jerry@yarnellschool.com. Please include specific details so we can better serve you.

How is Yarnell School Online (YSO) different from the YCAP?
These two programs are very different.
Yarnell Certified Artist Program (YCAP) is for artists who are already experienced in the acrylic painting techniques Jerry teaches. Artists enrolled in YCAP commit to completing eight assignments within two years. The Yarnell Studio & School of Fine Art LLC will evaluate, grade and comment on each student’s assignment.  At the end of the two years, the artist receives a certification indicating they have attained a level of proficiency that meets Jerry Yarnell’s standards of Fine Art.
Yarnell School Online (YSO) is an online, flexible program for beginners to advanced artists. YSO offers artists a unique opportunity to watch Jerry Yarnell, Master Artist, demonstrate his artistic concepts. YSO is flexibile because an artist can start and stop learning at any time. YSO does not have a formal evaluation process.
How often will I be able to access the YarnellSchool.com/YSO website?

You can access YarnellSchool.com 24/7.  Although Yarnell aims to offer you the best service and experience possible, Yarnell makes no promise that the services available at YSO will always meet your requirements or expectations. Yarnell cannot guarantee that the Service will be always fault-free. If a fault or issue occurs with the Service, you should report it to info@yarnellschool.com and Yarnell will make our best effort in the most reasonable time and manner. Your access to YSO may be occasionally restricted to allow for repairs, maintenance, or the introduction of new facilities or services. Yarnell will post notice for scheduled repair and maintenance of service. Yarnell will attempt to restore the Service as soon as Yarnell reasonably can.

How quickly can I get registered and begin the YSO?

If you have your credit card handy, the registration procedure should not take more than 15 minutes.

How to get to related videos in the same category or series when I am watching one video?

Here is a quick video Team Yarnell has made for those of you needing a little help with finding lesson #2, 3, 4 or other in the same series when you are watching the first one.
How to get related videos in YSO

How does YSO work?

YSO is an up-to-date colorful video library of Jerry Yarnell’s 14 volumes of snippets, new Paint This with Jerry Yarnell™ TV shows, plus materials Jerry has produced just for YSO members.  All these materials are available anytime. You can use your IPad, IPhone, Android, computer (PC or Mac) and soon your TV.  You can leisurely enjoy his videos. Rewind, fast forward, or pause the video to capture all those special moments of the most up to date and latest videos as they become available.

How does the YSO benefit me?

1. 24 hours a day, 7 days a week access to all the Yarnell video library at your leisure.
2. Review Jerry’s videos and snippets as often as you want.
3. All the videos and snippets are available to everyone with access to the internet on an IPAD, IPHONE, ANDROID or computer. When the constraints of time, location, physical well being or even money are a hindrance for attending one of Jerry’s workshops, YSO is always available.
4. Paint along with Jerry while he teaches you the techniques of a Master Artist.

How do I sign up and get started?

Go to Yarnell School Online and click on either the bi-annual or monthly “Sign Up Now” button at the bottom of the page.

What computer system (hardware and software) is recommended? Can I access the system from my iPad?

The YarnellSchool.com website including YSO works in all major browsers. They also work on desktops, laptops, mobile phones, tablets, and other devices that have Chrome and Firefox (latest version) browser. You can access all of YarnellSchool.com website using your iPhone and iPad as well.
Tested Devices:

  • Windows 7 based Desktop
  • Windows 8 and 8.1 based Desktop and touch devices
  • Windows 10 based desktop and touch devices
  • Windows Phone 10
  • Apple Desktop using Safari browser
  • iPhone X
  • iPad 2
  • Nexus 7 ( Android based)
  • Kindle Fire
Overall, how does the YSO work?

YSO is an up to date colorful video library of Jerry Yarnell’s  14 volumes of snippets, new Paint This with Jerry Yarnell™ TV shows, plus materials Jerry has produced just for YSO members.  All these materials are available anytime you are from the comfort of your IPad, IPhone, Android, computer (PC or Mac) and soon your TV.  You can leisurely enjoy his videos. Rewind, fast forward, or pause the video to capture all those special moments of the most up to date and latest videos as they become available.

What is the cost of the YSO?

When it comes to joining YSO, we offer you options:
Monthly Subscription: $25/month. Flexible — No long-term commitment required.
Bi-Annual – $125 (savings of $25 = 1 month FREE)
You can see the cost structure here

My computer is very old, will I be able to watch the videos?

You will need a minimum of 400 kbps to view a streamed video. Most cable & DSL internet provide sufficient speed. However, the videos can not be viewed if you have you have dial up. .

Is there any way to test my internet speed?

You can visit any of the following sites to test:
*Remember you need to account for others on your network*

Something seems to be blocking the video?

Many people today have firewalls either at work or home. You must make sure that your Operating System Firewall is configured to allow videos.

Do I need special plug-ins/software?

Most computers come with the appropriate plug-ins already installed. There are no special plug-ins required to play our videos. You can use any popular browser such as Google Chrome, Firefox or Microsoft Edge. Please make sure you have the latest browser on your computer. Visit What’s My Browser to find out your browser version and update if necessary.
Yarnell School Online has been tested under Internet Explorer, Chrome and Firefox and Apple Safari.

Is it okay to have other programs running while watching the video?

To have the best possible experience, it is recommended to shut down all other browsers and operating systems while watching a video. Having too many programs open can cause the video to stream erratically.

If neither solutions works for you, please email us the details of your issue at info@yarnellschool.com.

How do I sign up and get started?

Go to Yarnell School Online and click on either the Bi-Annual or Monthly “Sign Up Now” button at the bottom of the page.

How much is it and what do I receive with my subscription?

It is only $25 per month with no commitment. You’ll have access to all Jerry’s new content from snippets (showing you the fundamentals of getting started plus short, focused clips illustrating how to do basic objects & techniques) to his new TV series: ‘Paint This with Jerry Yarnell™’, and of course as the school evolves, there are plans for much, much, more!! And you will have access to all the Yarnell School Online content 24/7 anytime & all the time.

Can I preview some sample content before purchasing a subscription?

Yes, you can watch our sample videos from this page:
About YSO

When does my subscription begin?

Your subscription begins the day that you subscribe by submitting your payment information.

What paints do I need for the lessons?

Click on the Material list Icon after you log in

And you will be able to download the pdf  with the specific details of the selected palette.

    • Acrylic
    • Water Colors
    • Water-Miscible Oils
Is it difficult to obtain the art supplies needed to do the lessons online?

No not at all! Everything you see Jerry use in the lessons online (and more) is available in the online store of Jerry’s website www.yarnellschool.com or by calling 877-681-4ART.

How can I see a finished copy of a specific painting?

Once you are logged in, you will see a View Image button at the right hand side of every painting:

Click on that button and a high resolution jpeg will appear for your to download. Right click on the high resolution picture and select “save as” from the pop up menu to download to your computer. Once you’ve saved to your computer, you can easily print a copy of the painting by opening the file and selecting print or “CNTL + P” simultaneously.

Will Jerry be available to me if I have questions?

For TECHNICAL-RELATED questions about THE YSO SYSTEM (not painting questions), you can reach a member of the Yarnell Team by emailing us at info@yarnellschool.com. Please be as specific as possible in describing the concern you have.

While Jerry would love to answer your painting questions, this is not possible given his teaching, taping, and overall schedule. For PAINTING-RELATED questions, there is a significant list of Frequently Asked Questions (FAQ) on YarnellSchool.com that you can access 24/7. This is a FREE RESOURCE for all of Jerry’s students.

In the Online School videos, what does it mean when the videos are marked as "100 Series", "200 Series", etc.?

The series is simply the numbering sequence we use for our TV shows, DVDs, and Yarnell School Online – there is no correlation to level of difficulty. Almost all of Jerry’s content are for beginner and intermediate levels.

Can I download the videos from YSO onto my computer for my keeping?

No you are unable to download the videos on to your computer, however you do have access to them 24/7 as long as you maintain a subscription to the school.

Can I use YSO if I am a oil or water-color artist?

Absolutely!  Currently most of Jerry’s materials are in acrylic – however, no matter the medium you are using  Jerry’s materials are all about learning design, perspective, composition, the value system, etc.

I am having issues with the video. It is starting and stopping; sometimes it even changes size. What should I do?

If you have tried everything else we have recommended in this section & you still experience this issue, please try downloading another web browser and make sure you have the most updated version of flash. Below you will find links to download either Firefox or the Google Chrome web browser and the latest version of flash. We have found that if a student is having issues watching the videos in Internet Explorer, switching to one of these other browsers will most often fix the issue.

A. Download Firefox here

B. Download Google Chrome here


What happens if I can’t remember my password?

A. Click on “I need help with accessing my account”


B.You will be taken to a page where you need to type your email address.


C.Click on “Send My New Password” and you will receive your new password in your mailbox.

If I just changed my email address, how do I change it in your system?

A. First log into Yarnell School Online.
B. Once you are logged in, click “my info” button towards the top right of the screen
C. Click “change my email address”.
D. Then enter your current email address and your new email address.
E. Then click “update”

How do I cancel my membership?

Simply email us at support@yarnellschool.com.

How does my monthly subscription work?

Your subscription is only $25 per month recurring with no commitment. This is an automatic renewal subscription that will charge your card each month on the date you originally submitted payment. This creates a hassle free subscription and you have the ability to cancel at anytime. However, please be sure to cancel your subscription prior to your card being charged for the following month.

How do I update my billing/payment information?

A. Log into Yarnell School Online.
B. Once you are logged in, click “my info” button towards the top right of the screen
C. Click “update my credit card info”
D. Then enter your new payment information
E. Then click “update”

What payment methods do you accept?

We accept VISA, DISCOVER, and MASTERCARD at this time. Debit or check cards can be used only if they have the visa or MasterCard logo on them.

Once I enroll, when does my card get charged?

Your card is charged the minute you enroll and every 30 days after with our free automatic renewal system.

Is it secure to pay online by credit card?

Yes. We use what is called a secure server for the online payment screens. When using a secure server the information sent from your computer to our computer is encrypted so nobody else can read the information. Including us!