FAQ's Section


All supplies you need can be found in the online store at YarnellSchool.com.  We recommend the Beginner Acrylic Kit (SKU # PTBS), Jerry's signature acrylic brushes and the Dynasty set.  You want to use only professional grade (i.e., Liquitex Heavy Body Acrylic) paints. Jerry’s palette sheet and supply list is available here.



You can view the key supplies which Jerry recommends based on his 40+ years of experience by clicking here: http://www.yarnellschool.com/pdf/YCAP Art Product UsagePDF.pdf
 
Water-miscible oil products are also available separately or by various kits in the Online Store of YarnellSchool.com.

Absolutely!  Jerry’s passion is for his students to learn design, perspective, composition, value and system correctly. No matter the medium, these components do not change and are very beneficial for any artist.

We accept Visa, MasterCard and Discover.  If paying by credit card, you must be the ‘cardholder’ and you must use your current billing address as part of the transaction. All online orders are processed through SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.

 
For proper viewing, it is recommended that you have a high-speed internet for online video streaming.

A list of Frequently Asked Questions (FAQ) are available on YarnellSchool.com website and Yarnell School Online (YSO), which can be accessed 24/7. For questions about YSO, you can reach a member of the Yarnell Team by emailing us at Jerry@yarnellschool.com. Please include specific details so we can better serve you.













These two programs are very different. 
Yarnell Certified Artist Program (YCAP) is for artists who are already experienced in the acrylic painting techniques Jerry teaches. Artists enrolled in YCAP commit to completing eight assignments within two years. The Yarnell Studio & School of Fine Art LLC will evaluate, grade and comment on each student's assignment.  At the end of the two years, the artist receives a certification indicating they have attained a level of proficiency that meets Jerry Yarnell's standards of Fine Art.
Yarnell School Online (YSO) is an online, flexible program for beginners to advanced artists. YSO offers artists a unique opportunity to watch Jerry Yarnell, Master Artist, demonstrate his artistic concepts. YSO is flexibility because an artist can start and stop learning at any time. YSO does not have a formal evaluation process.  However, an artist can request an evaluation by making request via Jerry’s Critique-for-Fee Program



You can access YarnellSchool.com 24/7.  Although Yarnell aims to offer you the best service and experience possible, Yarnell makes no promise that the services available at YSO will always meet your requirements or expectations. Yarnell cannot guarantee that the Service will be always fault-free. If a fault or issue occurs with the Service, you should report it to info@yarnellschool.com and Yarnell will make our best effort in the most reasonable time and manner. Your access to YSO may be occasionally restricted to allow for repairs, maintenance, or the introduction of new facilities or services. Yarnell will post notice for scheduled repair and maintenance of service. Yarnell will attempt to restore the Service as soon as Yarnell reasonably can. 

If you have your credit card handy, the registration procedure should not take more than 15 minutes.

Here is a quick video Team Yarnell has made for those of you needing a little help with finding lesson #2, 3, 4 or other in the same series when you are watching the first one.

https://www.youtube.com/watch?v=W3p_1Z2bdJc

YSO is an up-to-date colorful video library of Jerry Yarnell's 14 volumes of snippets, new Paint This with Jerry Yarnell™ TV shows, plus materials Jerry has produced just for YSO members.  All these materials are available anytime. You can use your IPad, IPhone, Android, computer (PC or Mac) and soon your TV.  You can leisurely enjoy his videos. Rewind, fast forward, or pause the video to capture all those special moments of the most up to date and latest videos as they become available.

1. 24 hours a day, 7 days a week access to all the Yarnell video library at your leisure.

2. Review Jerry’s videos and snippets as often as you want.

3. All the videos and snippets are available to everyone with access to the internet on an IPAD, IPHONE, ANDROID or computer. When the constraints of time, location, physical well being or even money are a hindrance for attending one of Jerry’s workshops, YSO is always available.

4. Paint along with Jerry while he teaches you the techniques of a Master Artist.

Your subscription is only $25 per month recurring with no commitment. This is an automatic renewal subscription that will charge your card each month on the date you originally submitted payment. This creates a hassle free subscription and you have the ability to cancel at any time. However, please be sure to cancel your subscription prior to your card being charged for the following month.

Go to www.yarnellschool.com/yso and click on the “Register” button at the top of the page.

The YarnellSchool.com website including YSO works in all major browsers. They also work in desktops, laptops, mobile phones, tablets, and other devices that you can browse internet with. You can access all of YarnellSchool.com website using your iPhone and iPad as well.
Tested Devices:

  • Windows 7 based Desktop
  • Windows 8 and 8.1 based Desktop and touch devices
  • Microsoft Surface
  • Windows Phone 7.1 and 8
  • Apple Desktop using Safari browser
  • iPhone 4
  • iPad 2
  • Nexus 7 ( Android based)
  • Kindle Fire

 YSO is an up to date colorful video library of Jerry Yarnell's  14 volumes of snippets, new Paint This with Jerry Yarnell™ TV shows, plus materials Jerry has produced just for YSO members.  All these materials are available anytime you are from the comfort of your IPad, IPhone, Android, computer (PC or Mac) and soon your TV.  You can leisurely enjoy his videos. Rewind, fast forward, or pause the video to capture all those special moments of the most up to date and latest videos as they become available.

When it comes to joining YSO, we offer you options and here they are.
Monthly Subscription: $25/month. Flexible -- No long-term commitment required.
Bi-Annual - $125 (savings of $25 = 1 month FREE)
Yearly - $250 (Savings of $50 = 2 months FREE)

You can see the cost structure here


You will need a minimum of 400 kbps to view a streamed video. Most cable & DSL internet provide sufficient speed. However, the videos can not be viewed if you have you have dial up. .


You can visit any of the following sites to test:
http://www.speakeasy.net/speedtest
http://www.speedtest.net
http://www.yourspeedtest.us.meter.php
*Remember you need to account for others on your network*



Many people today have firewalls either at work or home. You must make sure that your Operating System Firewall is configured to allow videos.


Most computers come with the appropriate plug-ins already installed. Just make sure that you have the latest updated versions.
A. Windows- Windows Media Player or Flash Player
B. Mac OSX- Flash Player
C. Recommended browsers: Firefox and Chrome


To have the best possible experience, it is recommended to shut down all other browsers and operating systems while watching a video. Having too many programs open can cause the video to stream erratically.

If neither solutions works for you, please email us the details of your issue at info@yarnellschool.com.


Your subscription is only $25 per month recurring with no commitment. This is an automatic renewal subscription that will charge your card each month on the date you originally submitted payment. This creates a hassle free subscription and you have the ability to cancel at any time. However, please be sure to cancel your subscription prior to your card being charged for the following month.


Go to www.yarnellschool.com/yso and click on the “Register” button at the top of the page.

It is only $25 per month with no commitment. You’ll have access to all Jerry's new content from snippets (showing you the fundamentals of getting started plus short, focused clips illustrating how to do basic objects & techniques) to his new TV series: ‘Paint This with Jerry Yarnell’, and of course as the school evolves, there are plans for much, much, more!! And you will have access to all the Yarnell School Online content 24/7 anytime & all the time.


Your subscription begins the day that you subscribe by submitting your payment information.


Click on the Material list Icon after you log in

    And you will be able to download the pdf  with the specific details of the selected palette.

    • Acrylic
    • Water Colors
    • Water-Miscible Oils


No not at all! Everything you see Jerry use in the lessons online (and more) is available in the online store of Jerry’s website www.yarnellschool.com or by calling 877-681-4ART.


  Once you are logged in, you will see a View Image button at the right hand side of every painting:

Click on that button and a high resolution jpeg will appear for your to download. Right click on the high resolution picture and select "save as" from the pop up menu to download to your computer. Once you’ve saved to your computer, you can easily print a copy of the painting by opening the file and selecting print or “CNTL + P” simultaneously.


For TECHNICAL-RELATED questions about THE YSO SYSTEM (not painting questions), you can reach a member of the Yarnell Team by emailing us at info@yarnellschool.com. Please be as specific as possible in describing the concern you have.

While Jerry would love to answer your painting questions, this is not possible given his teaching, taping, and overall schedule. For PAINTING-RELATED questions, there is a significant list of Frequently Asked Questions (FAQ) on YarnellSchool.com that you can access 24/7. This is a FREE RESOURCE for all of Jerry’s students.  Jerry does offer a Critique-for-Fee Program which you can read about and register for from the Home page of YarnellSchool.com.



The series is simply the numbering sequence we use for our TV shows, DVDs, and Yarnell School Online – there is no correlation to level of difficulty. Almost all of Jerry's content are for beginner and intermediate levels.


No you are unable to download the videos on to your computer, however you do have access to them 24/7 as long as you maintain a subscription to the school.


Absolutely!  Currently most of Jerry’s materials are in acrylic – however, no matter the medium you are using  Jerry’s materials are all about learning design, perspective, composition, the value system, etc.


These two programs are very different. Under the YCAP the student is committing to complete the eight assignments within two years and the YARNELL STUDIO & SCHOOL OF FINE ART LLC is agreeing to evaluate, grade and comment on each assignment.   The result of the YCAP will be a certification that the student has attained a level of proficiency that meets Jerry Yarnell’s standards of fine art. The YSO is a teaching program that can be started and stopped at any time and there is no evaluation of your work unless you use Jerry’s Critique-for-Fee Program.

 
If you have tried everything else we have recommended in this section & you still experience this issue, please try downloading another web browser and make sure you have the most updated version of flash. Below you will find links to download either Firefox or the Google Chrome web browser and the latest version of flash. We have found that if a student is having issues watching the videos in Internet Explorer, switching to one of these other browsers will most often fix the issue. 

A. Download Firefox here 

B. Download Google Chrome here 

C. Download the Latest Version of Flash Player here 


You will need a minimum of 400 kbps to view a streamed video. Most cable & DSL internet provide sufficient speed. However, the videos can not be viewed if you have you have dial up. .


You can visit any of the following sites to test:
http://www.speakeasy.net/speedtest
http://www.speedtest.net
http://www.yourspeedtest.us.meter.php
*Remember you need to account for others on your network*


Many people today have firewalls either at work or home. You must make sure that your Operating System Firewall is configured to allow videos.


Most computers come with the appropriate plug-ins already installed. Just make sure that you have the latest updated versions.
A. Windows- Windows Media Player or Flash Player
B. Mac OSX- Flash Player
C. Recommended browsers: Firefox and Chrome


To have the best possible experience, it is recommended to shut down all other browsers and operating systems while watching a video. Having too many programs open can cause the video to stream erratically.

If neither solutions works for you, please email us the details of your issue at info@yarnellschool.com.



Barring any unforeseen interruptions in service or scheduled maintenance, you will have 24/7 access to YarnellSchool.com. Although Yarnell aims to offer you the best service and experience possible, Yarnell makes no promise that the services available at YSO will always meet your requirements or expectations. Yarnell cannot guarantee that the Service will be always fault-free. If a fault or issue occurs with the Service, you should report it to info@yarnellschool.com and Yarnell will make our best effort in the most reasonable time and manner. Your access to YSO may be occasionally restricted to allow for repairs, maintenance, or the introduction of new facilities or services. Yarnell will post notice for scheduled repair and maintenance of service. Yarnell will attempt to restore the Service as soon as Yarnell reasonably can.


A. Click on "I need help with accessing my account"

 

B.You will be taken to a page where you need to type your email address.

 

C.Click on "Send My New Password" and you will receive your new password in your mailbox.


A. First log into Yarnell School Online.
B. Once you are logged in, click “my info” button towards the top right of the screen
C. Click “change my email address”
.

D. Then enter your current email address and your new email address.
E. Then click “update”


Very easily, you can cancel anytime. After you logged in:
A. Go to “My info” tab
B. Click on "Cancel my subscription”. It will take you to the following page:




 

C. Press Cancel

PLEASE NOTE : The moment that you click the "cancel subscription" button, your subscription stops immediately!  If you would like to ensure you use up the time you have remaining for your particular month, we suggest you cancel your subscription at least 2 days before your next charge date...some months are longer than others and can change your charge date by a couple of days.


Your subscription is only $25 per month recurring with no commitment. This is an automatic renewal subscription that will charge your card each month on the date you originally submitted payment. This creates a hassle free subscription and you have the ability to cancel at anytime. However, please be sure to cancel your subscription prior to your card being charged for the following month.



A. Log into Yarnell School Online.
B. Once you are logged in, click “my info” button towards the top right of the screen
C. Click “update my credit card info”
D. Then enter your new payment information   
E. Then click “update"


We accept VISA, DISCOVER, and MASTERCARD at this time. Debit or check cards can be used only if they have the visa or mastercard logo on them.


Your card is charged the minute you enroll and every 30 days after with our free automatic renewal system.

 
Yes. We use what is called a secure server for the online payment screens. When using a secure server the information sent from your computer to our computer is encrypted so nobody else can read the information. Including us!